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We understand how important your new jewellery piece is to you and that you’ll want to treasure and wear it for many years to come.
With all jewellery (especially memorial), however, there are certain things that you need to be careful of when wearing it on a day-to-day basis.
Our jewellery is beautifully crafted from a selection of materials including 925 Sterling Silver and 9k solid Gold.
Chemicals such as bleach, detergents, perfume, to name but a few, can be harsh on memorial settings, and can cause corrosion, so it is best to remove jewellery when in contact with those things.
We recommend you do the following-
1- REMOVE WHEN DOING HOUSE WORK. Harsh chemicals found in cleaning products will damage the finish of your jewellery piece instantly. Rings, in particular, can be easily bent or scratched.
2- REMOVE WHEN SHOWERING/BATHING. We recommend that you remove all jewellery when showering or bathing as even everyday products such as shampoo or body wash can damage the finish.
3- REMOVE WHEN SUNBATHING/USING SUN BEDS. UV rays can damage the finish of your jewellery with the resin becoming damaged by extreme heat or light. Do not wear rings when placing nails under UV/LED light boxes.
4- REMOVE WHEN SWIMMING. Swimming, in either chlorinated pool water or salty sea water, is extremely damaging to memorial jewellery.
5- REMOVE WHEN APPLYING HAND SANITISER/PERFUME. It’s best to remove your jewellery when applying perfume, cosmetics, hair spray, lotions and hand sanitisers as these contain harsh chemicals.
6- BE CAREFUL TO NOT BANG YOUR JEWELLERY. Hitting a hard surface will bend and damage jewellery, and can cause crystals to be lost.
FIXED FEE SERVICE
We offer a Fixed Fee refurbishment service which will restore your jewellery piece to as new condition.
We will endeavour to repair minor damage, scratches and missing crystals.
If we are unable to repair your item we will contact you to discuss options.
Our Fixed Fee Service will return your jewellery piece to as new condition for only £59.00
This service is suitable for minor repairs and refinishing.
We will endeavour to repair minor damage, scratches and missing crystals.
If we are unable to repair your item we will contact you to discuss options.
Our Fixed Fee Service will return your jewellery piece to as new condition for only £59.00
This service is suitable for minor repairs and refinishing.
STEP 2-
ONCE YOUR ORDER IS PLACED YOU WILL RECEIVE A
CONFIRMATION EMAIL WHICH WILL ALSO INCLUDE A
CONTENT LINK FOR YOU TO UPLOAD YOUR PHOTO, MESSAGE AND
TEMPLATE CHOICE.
STEP 3-
ONCE WE HAVE RECEIVED YOUR CONTENT WE WILL GET TO WORK ON
MAKING YOUR DESIGN.
TURNAROUND TIMES-
* STERLING SILVER 2-3 WEEKS
* 9K GOLDS 8-10 WEEKS
* KEEPSAKE GIFTS 2-3 WEEKS
* CUSTOM PENS 3-4 WEEKS
STEP 4-
ON COMPLETION, YOUR ORDER WILL BE POSTED TO YOU FIRST CLASS RECORDED DELIVERY VIA ROYAL MAIL.